Shopping at kennedy with confidence

Kennedy continues to provide our customers an exceptional service and in these unique times ensures to offer a safe working and shopping environment.

We are closely monitoring and practicing Government advice on cleanliness and safety guidelines for all our boutiques, including a maximum number of people in the boutique which sits in accordance to physical distancing requirements.

We are pleased to announce that we have begun a staged opening of several of our boutiques across Sydney, Melbourne & Perth. Depending on specific location, Boutiques will now operate under an ‘open for trade’ or ‘open by appointment’ trading model.  For all updated trading hours and boutique contact details, please visit our Boutique Listings page here.

 

Boutiques ‘Open for Trade’

  • Rolex Boutique – Martin Place, Sydney (11am – 5pm, Monday – Saturday)
  • IWC Boutique – King Street, Sydney (11am – 5pm, Monday – Friday)
  • Jaeger-LeCoultre Boutique – King Street, Sydney (11am – 5pm, Monday – Friday)
  • Panerai Boutique – King Street, Sydney (11am – 5pm, Monday – Friday)
  • Kennedy Chadstone – Melbourne (11am – 5pm, Monday – Saturday)
  • IWC Boutique – Collins Street, Melbourne (11am – 5pm, Monday – Friday)
  • Panerai Boutique – Collins Street, Melbourne (11am – 5pm, Monday – Friday)

 

Boutiques ‘Open by Appointment’

  • Kennedy Boutique Crown – Melbourne (11am – 5pm, Monday – Friday)
  • Graff Boutique Crown – Melbourne (11am – 5pm, Monday – Friday) 
  • Rolex Boutique Crown – Perth (11am – 5pm, Monday – Friday)
  • Kennedy Boutique Crown – Perth (11am – 5pm, Monday – Friday)

 

 

Kennedy is also pleased to continue providing ‘contactless’ services to our customers with ongoing additional payment and delivery options. Please refer to our F.A.Q. below for further details.

 

F.A.Q

What payment is accepted by Kennedy?

Direct Deposit

Royal Pay (WeChat & AliPay)

Credit Card via NAB Online (Visa, Mastercard, Amex)

 

Where do you deliver to?

We deliver to all major cities within Australia.

 

How much is the delivery charge?

For purchases under $5,000 within a Metro area, shipping incurs a fee of $125 + GST. For outer suburbs, shipping is calculated for each order. For orders over $5,000 shipping is complimentary.

 

How long will delivery take?

A delivery time will be advised by our logistics department once the purchase is complete, however delivery will vary depending on the given address and current climate of events. We will do our utmost to ensure the highest delivery standard possible.

 

How do I track my package?

Our dedicated Kennedy Customer Service team will be able to provide up to date information on your delivery status. Please see below for contact details.

 

Tax Free and Layby Purchases

We have made adjustments to our tax free and layby offering. Please discuss with our dedicated team.

 

Returns

The Customer Service team will be in contact with you upon delivery. For change of mind returns, the cost of returning the product is at the expense of the customer.

Our dedicated Customer Service team are available Monday-Friday, from 9:00am-5:00pm. 

For any further information, we welcome you to contact us at or by phone at +61 3 8614 1100.

Welcome to the world of Kennedy, the world’s finest destination for luxury watches and jewellery. Kennedy prides itself on its selection of exquisite Swiss watch brands: Rolex, Patek Philippe, IWC Schaffhausen, Girard-Perregaux, Cartier, Tudor, Omega, Longines, Ulysse Nardin and Panerai. Visit one our Kennedy stores in Melbourne, Sydney and Perth to buy the most desirable Swiss watches in the world.