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COVID-19 Update

All Kennedy boutiques are open, and we are passionate about continuing to provide our clients with an extraordinary experience during these unique times.

We are closely monitoring and following Government advice on cleanliness and safety guidelines in all our boutiques.


January 2022

We are excited to welcome clients into our boutiques, with all locations open. To see boutique trading hours and other details please click here.

Kennedy boutiques will be open and engaging in COVID safe practices including density restrictions, regular cleaning & sanitising and QR code check ins – and following current directives, advice, and guidelines from public health by State & Federal Government bodies. 

We also offer a convenient & safe click and collect service and virtual consultations. Our Boutiques are also able to provide a delivery service for your timepiece or jewellery at this time.

Kennedy is constantly reviewing our boutique operations and has taken all reasonable steps to ensure our sales associates follow COVID Safe and OHS guidelines when in our Boutiques.

We look forward to welcoming you back into our boutiques.

 


SHOP ONLINE

Kennedy is delighted to provide online shopping for selected brands including IWC Schaffhausen, Cartier, Panerai, Jaeger-LeCoultre, Piaget, Tudor, Ulysse Nardin and Qeelin.

Discover the latest luxury timepieces and jewellery here.


Kennedy is also pleased to continue providing ‘contactless’ services to our customers with ongoing additional payment and delivery options. Please refer to our F.A.Q. below for further details.

 

F.A.Q

What payment is accepted by Kennedy?

Direct Deposit

Royal Pay (WeChat & AliPay)

Credit Card via NAB Online (Visa, Mastercard, Amex)

Where do you deliver to?

We deliver to all major cities within Australia.

How much is the delivery charge?

For purchases under $5,000 within a Metro area, shipping incurs a fee of $125 + GST. For outer suburbs, shipping is calculated for each order. For orders over $5,000 shipping is complimentary. This does not apply to online orders.

How long will delivery take?

A delivery time will be advised by our logistics department once the purchase is complete, however delivery will vary depending on the given address and current climate of events. We will do our utmost to ensure the highest delivery standard possible.

How do I track my package?

Our dedicated Kennedy Customer Service team will be able to provide up to date information on your delivery status. Please see below for contact details.

Returns

The Customer Service team will be in contact with you upon delivery. For change of mind returns, the cost of returning the product is at the expense of the customer. This does not apply to online orders.

Our dedicated Customer Service team are available Monday-Friday, from 9:00am-5:00pm.

For any further information, we welcome you to contact us at or by phone at +61 3 8614 1100.

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Welcome to the world of Kennedy, the world’s finest destination for luxury watches and jewellery. Kennedy prides itself on its selection of exquisite luxury watch and jewellery brands: Rolex, Patek Philippe, IWC Schaffhausen, Cartier, Panerai, Piaget, Vacheron Constantin, Jaeger-LeCoultre, Tudor, Omega, Longines, Ulysse Nardin, Buben & Zorweg, Graff and Qeelin. Visit one our Kennedy stores in Melbourne, Sydney and Perth to buy the most desirable Swiss watches in the world.

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